The lost art of listening … some things that should not have been forgotten were lost. History became legend. Legend became myth. Recently, I was talking to someone who was not very present in the conversation. Even though she would nod and say “Yeah” the whole time we communicated, her follow-up comments would reveal she wasn’t listening 100%.
Listening is an important skill – more so than one may realize. For all we could say about being a good communicator, your ability to listen, not just hear, is a foundational area we probably all need help in. Here are 7 action steps to increase your productivity by becoming a better listener.
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“Lost Art of Listening” Show Notes
In this episode, I share on the following topics:
- What listening has to do with productivity
- The dismal statistics of just how much we listen
- Hindrances to good listening
- The trap of assumptions
- 7 Action Steps to start becoming a better listener
- Be present
- Your heart is bigger than your ears
- Involve your body
- The problem may be right below your nose … your mouth!
- Avoid distractions
- Don’t assume anything
- Listen anyway (dealing with conflict)
“Lost Art of Listening” Episode Resources
In this episode I mentioned several resources, including:
- Power Listening: Mastering the Most Critical Business Skill of All
- Listening exercise and test quoted in episode
- The Listener’s Manifesto
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